If the problem persists, go to the next tip. We also offer an express repair service. Try doing that and speaking into the top microphone. It is a common problem in Galaxy Series that noise cancellation feature hinders the audio quality and the person on the receiving end of call only gets to hear bits and pieces. Any help would be greatly appreciated.
That was how I was able to get rid of my microphone problem and it is still working fine up until today. Thanks for the compressed air suggestion. If there is no icon it doesn't mean the the audio still hasn't been switched over, there may be some other reason for that. I have an old headphone splitter jack which I bought at radio shack many years ago. Boot the device into Safe Mode you can find the steps on how to do so below and see if the issue persists. You can also share with us and give us your feedback if you were successful in fixing your phone.
In this post, however, the focus is on the following devices; galaxy s6, s6 edge, s7 and galaxy s7 edge. Do a backup first as it will erase all your data and downloaded apps. Option 4: Noise reduction could be the hidden culprit Most audiophiles would appreciate the fact that modern devices like the Galaxy S7 and S7 Edge come with not just one, but two different microphones. Switching to speaker phone did not help either - the caller was still unable to hear me. We don't believe your device needs to go behind a closed door to to be repaired. Problem 5 — Connectivity issues A lot of users face connectivity issues with Wi-Fi and Bluetooth when they pick up a new phone, and the Galaxy S7 and Galaxy S7 Edge are no exceptions. One is primary which is present next to the speaker and charging port.
Make sure microphone port of your Galaxy S7 is not blocked. Factory Reset to Fix Galaxy S7 Microphone: If you want to take all your chances before replacing your phone better check with hard or factory reset. Solution 1: A simple restart of your phone might fix this. It has a premium body and its design is stylish. Primary Sidebar The information on this website is provided for educational purposes, free of charge, for the benefit of all visitors. If you can download a stereo program that records voice than likely you can test out each mic, or better yet there's a code for Samsung phones to test the mic and one of them is specifically for the top Mic, and if you use this test then the audio should be loud and clear when it echoes back the audio input. I hope this will solve Galaxy S7 microphone issues.
Only thing that i could think of was the latest update that was released. Speakerphone, any media sounds, ringer sounds - not working. Hey, my microphone suddenly stopped working on my S7 Edge Duos , which I have owned for less than 3 weeks. Any ideas welcome please before I end up selling it as faulty. However, users have come across a few issues related to it.
Samsung Galaxy S7 is one of the most adored phone of 2016. Also, I have had some bitter experiences with some of this Samsung. I did not drop the phone or hit it against anything. This is just an aim we target as a company, this is not a promise, as every repair varies in time and difficulty. If I use an external microphone it sometimes registers a muffled noise if I tap on it with my finger. We also offer an express repair service. For starters, there is no adoptable expandable storage.
In other to rule this out, do the followings to test the mic in safe mode. Because after a while, Bluetooth and wireless headsets are prone to fail and are likely to cause mic issues with your phone. Turn off Car Mode in the settings, and see if it fixes the issue. T he problem is also specific to the July marshmallow v6. If you have any query, let us know in the comments. If i block the bottom microphone it can't pick up anything.
Just remember to disable auto update. And double checking to see if you have any solutions. If this is still unsuccessful please request an email resend. Most repairs are carried out within 24 - 48 hours upon receiving your device; however this can be subject to delays if there is a complication or additional parts are required. If all the results of the software test are positive, it means you are experiencing the same problem as mine.
I have Samsung S6 Edge with following software information — Andriod Version 7. Factory reset did not solve my issue. I have had some of the bugs that can ever happen to any brand name smartphone with my Samsung phone or those of my friends. Turning it off and on again? I took a sewing needle and started playing with the clips inside the headphone jack with no luck either for 2 days and today I found an xray image of the s7 edge and got an idea since the right channel doesnt work the problem must be either the right ear clip or the right ear ground the second and third clips of the jack i took the needle and with only one magic gentle bend outwardly to the second clip from the left side as phone faces you everything came back to work i will attach the image and hope this helps you. Once your device is repaired it will be posted back to you at no extra costs.